Refund Policy
Last updated: September 2026
At RIDS Technologies, we aim to ensure every customer is satisfied with their purchase. If you are eligible for a refund, we will process it promptly and transparently.
When Are Refunds Issued?
Refunds are issued in the following cases:
- The ordered item is out of stock and cannot be fulfilled
- A return has been approved and a replacement is not available
- The order was cancelled before dispatch
- A duplicate payment was made
Refund Timelines
- Prepaid orders (UPI, cards, net banking): Refund processed within 5–7 business days to the original payment method
- COD orders: Refund processed via bank transfer within 7–10 business days. You will need to provide your bank account details.
Non-Refundable Cases
- Orders where the incorrect phone model was selected by the customer
- Items that have been used, damaged, or returned without original packaging
- Requests raised after 3 days of delivery
How to Request a Refund
Contact us at support.ridstechnologies@gmail.com or via WhatsApp with your order number and reason for refund. Our team will respond within 2 business days.
Contact Us
Email: support.ridstechnologies@gmail.com
WhatsApp: Available on our website