Privacy Policy

Last updated: September 2026

RIDS Technologies ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from ridstechnologies.com.

Information We Collect

Personal information: Name, email address, phone number, and shipping/billing address when you place an order
Payment information: Processed securely through our payment gateway. We do not store card details.
Device & browsing data: IP address, browser type, pages visited, and cookies for analytics and improving your experience
Communications: Messages you send us via email or WhatsApp

How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and delivery notifications
To respond to your queries and provide customer support
To improve our website, products, and services
To send promotional communications (only with your consent)
To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with:

Shipping partners (e.g., Delhivery) to fulfil and deliver your orders
Payment processors to handle transactions securely
Analytics providers (e.g., Google Analytics) to understand website usage
Legal authorities when required by law

Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly.

Data Retention

We retain your personal data for as long as necessary to fulfil your order and comply with legal requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support.ridstechnologies@gmail.com.